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Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Ilucki Casino. Please read them carefully before creating an account, depositing funds or playing any games.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and Ilucki Casino in relation to your use of the website, account services, games, promotions and any other services made available through the platform. By accessing the website, registering an account or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.

Contents

These terms should be read together with any other rules, notices or policies displayed on the website. This may include game rules, promotional terms, privacy information and responsible gambling guidance. Where a specific promotion or game has additional rules, those rules will apply to that promotion or game. If there is an inconsistency, the specific terms will generally apply to the relevant activity.

Ilucki Casino may update these Terms & Conditions from time to time. Changes may be made to reflect changes in services, technology, legal requirements or business practices. The updated version will be published on the website with a revised date where appropriate. Your continued use of the website after an update means that you accept the revised terms. You should check this page regularly.

You are responsible for ensuring that your use of Ilucki Casino is lawful in the place where you live or access the website. You must not use the website where online gambling is restricted or prohibited. You should obtain independent legal advice if you are unsure whether you may use the services.

Eligibility

You must be at least 18 years old, or meet any higher minimum age that applies under the law in your location. Ilucki Casino may ask for information or documents to confirm your age and identity. You must not allow another person to use your account, and you must not create or use an account on behalf of someone else.

2. Accounts, identity and account security

To use features that require registration, you must provide accurate, complete and current information. This may include your name, date of birth, residential details and other information needed to operate your account. You must update your information if it changes. Providing false, misleading or incomplete information may result in restrictions on your account or cancellation of transactions, subject to applicable law.

Each customer should hold only one personal account unless Ilucki Casino expressly agrees otherwise. Multiple accounts, duplicate registrations or accounts created to obtain an unfair advantage may be investigated. If more than one account is associated with the same person, household, device, payment method or other relevant information, access may be limited while the matter is reviewed.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, allow another person to access your account or leave your account open on a shared device. You should choose a strong password and change it if you believe it may have been compromised. Notify Ilucki Casino through the support options provided on the website if you suspect unauthorised access.

Ilucki Casino may carry out age, identity, payment, fraud, affordability or other security checks where appropriate. You may be asked to provide documents or information for verification. The information supplied must be genuine, current and readable. Reviews may affect access to some account features while they are being completed. You must not attempt to bypass or interfere with verification procedures.

Prohibited conduct

  • Using the website for unlawful activity, fraud, money laundering or any other improper purpose.
  • Using automated tools, scripts, bots or software designed to interfere with the website or gain an unfair advantage.
  • Exploiting errors, faults, misprints, technical weaknesses or incorrect game information.
  • Colluding with other users, manipulating games or attempting to influence outcomes unfairly.
  • Using another person's payment method or account without proper authorisation.
  • Circumventing account restrictions, self-exclusion controls, location checks or other safety measures.

3. Deposits, withdrawals, games and promotions

Any deposit must be made using a payment method that is held in your name or that you are authorised to use. You must follow the instructions shown on the website and provide any information requested by the relevant payment provider or by Ilucki Casino. Deposits may be subject to checks, processing requirements, minimums, maximums or other conditions displayed at the time of the transaction.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes are not certain. You are responsible for reviewing the transaction details before confirming a payment. If you notice an unfamiliar transaction or believe that a payment has been made in error, you should raise the matter promptly through the support channels available on the website.

Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any other conditions shown on the website. Ilucki Casino may return funds to the original payment method where appropriate or request an alternative method that can be verified. You must not use the account as a bank account or attempt to deposit and withdraw funds without genuine participation in the services.

Any applicable fees, transaction conditions, limits or processing information will be displayed where relevant. Third-party payment providers may apply their own terms, charges or processing requirements. Ilucki Casino is not responsible for delays or failures caused by a bank, card issuer, payment service, telecommunications provider or other third party, although reasonable steps may be taken to help resolve payment issues.

Game rules and outcomes

You must follow the rules displayed for each game. Game results are determined by the applicable game technology and recorded system information. Where a game is interrupted by a technical issue, the result may be reviewed and handled in accordance with the relevant game rules and applicable requirements. Ilucki Casino's records may be used when assessing account activity, transactions and game outcomes.

Promotions and bonuses

Promotions, bonuses, rewards and promotional campaigns may be offered from time to time. Each offer is subject to its own terms, including eligibility requirements, qualifying activities, expiry conditions and any wagering or withdrawal rules that apply. You should read the full terms of an offer before accepting or using it. Offers may not be available to all customers or in all locations.

Ilucki Casino may refuse, cancel, amend or withdraw a promotion where permitted, including where there is suspected abuse, technical error, duplicate participation or a breach of the promotional terms. Any bonus balance, winnings or related transactions may be reviewed where an offer has been used improperly. You must not use multiple accounts or coordinated activity to obtain a promotional benefit more than once.

4. Responsible gambling, privacy and fair use

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and do not chase losses. Never gamble with money needed for rent, bills, food or other essential expenses. Avoid gambling when affected by alcohol, drugs, strong emotions or financial pressure.

  • Set personal spending and time limits where these tools are available.
  • Take regular breaks and stop playing when gambling is no longer enjoyable.
  • Do not borrow money, sell possessions or use credit to continue gambling.
  • Ask for support if gambling is affecting your finances, relationships, work or wellbeing.
  • Use available account restriction, timeout or self-exclusion options if you need a break.

If you are concerned about your gambling, stop using the services and seek assistance from a qualified support organisation or health professional. Information about responsible gambling tools and support services may be provided on the website. Account restrictions are intended to support safer gambling and must not be bypassed by opening another account.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be used to create and manage your account, process transactions, verify identity and age, provide customer support, protect the platform, meet legal obligations and improve services. You should review the Privacy Policy to understand how information is collected, used, stored and disclosed.

By registering, you agree that Ilucki Casino may send service-related communications about your account, transactions, security and important changes. Marketing communications will be managed in accordance with applicable requirements and any preferences or unsubscribe options made available to you.